Business Operations
Business Operations
Enterprises are enjoying up to 35% saving by improving productivity, process and governance automation.
Organizations are witnessing an era of declining growth, stagnating productivity, mounting cost due to rising wages and compliance demands from regulatory.
Non-Core Operations comprises of almost 60% of any business and there is lies the opportunity to save cost and enhance productivity. Thankfully we are living in an era of Artificial intelligence, Machine Learning, Internet of Things(IoT) which revolutionizes operations like never before.
• People, Process, Performance.
• Systems, software, machinery re-evaluation
• Design Key performance indicators.
• Scoreboards & Dashboards
• Business Intelligence & Analytics
Below initiatives help save up to 35% cost.
• Automating governance of Security, House-keeping
• Automating Engg & Maintenance services
• Procurement & Contract re-evaluation
• Asset productivity monitoring
• Asset Management
• SLA Governance & Contract Management.
• Quality, Compliances & Audits
Few Key questions around your Operations Efficiency :
• When you design an operational process, then who is the ultimate decision-maker in introducing or modifying the process?
• How much premium do you ascribe to the customer experience to every process you have in your organizations?
• Who owns transforming the End-to-End Customer Journey?
• How often do you test your operational processes for their relevance and readiness for the constantly evolving customer’s expectations?
• How do you inculcate a customer centric culture where business operations shifts from a process, technology, or channel focus to a customer focus?
• Environment must enable employees to work across organization structures and functions.
• How is your HR practice enabling dismantling the silos between functions and encouraging collaboration?
• How is your operations sustainable, scalable and environment friendly at the same time?